Terms and Conditions

GENERAL TERMS AND CONDITIONS

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  • The offers do not include in any case: VAT, surcharges, Tariffs & Surety.
  • Freight and surcharges subject to variations by the shipping companies and/or transport and logistics suppliers. Notwithstanding the above, BAF, CAF, GRI, WAR RISC, PPS, BUC, PCS, PSS, etc. surcharges are subject to monthly revision. Those in effect at the time of shipment shall apply. (VATOS)
  • The free hours of loading/unloading of the container and its cost should be consulted directly with your sales representative.
    Services with more than one pick-up address will be subject to a surcharge according to the rate €/hour. Please consult your sales representative.
  • The above prices do not include the positioning of the container in the inspection area in case it is requested by customs. It does not include possible revisions requested by customs. If any, they would be charged at cost. These are generated only in case of request by the competent authority.
  • If the cargo does not match the measurements and weight declared by the customer, his collaborators or dependents, the carrier reserves the right to cancel the booking. If, despite discrepancies, it is accepted, this may result in a change in the applicable quoted price and other charges or fees, which will be applied without notice.
  • In the case of FR / OT equipment with or without extra measurements, the customer declares that the goods have been loaded, stowed and lashed at his own expense and under his responsibility, the costs associated with these operations not having been contemplated in the above offer.
  • Likewise, both our company and the Terminal reserve the right to accept the entry of the goods into the terminal/dock in the event that the lashing is considered insufficient and / or poses a danger due to lack of stability and / or safety. In the event that the cargo enters the terminal and at the time of loading the master of the vessel considers the lashing / stowage of the goods insufficient, inappropriate and / or unsafe, not accepting the loading of the cargo on board, the customer will be responsible for removing the goods from the terminal (with the consequent costs – among others – of doors and occupations if any) and perform outside a reinforcement on the lashing and / or better stowage of the goods loaded.
  • For the reservation of special equipment, we require a shipment commitment and a space reservation request through this same channel, as soon as possible and as far in advance as possible. In case of cancellation by the client, he/she declares to know and assume the possible related costs that may arise in his/her case.
  • REEFER EQUIPMENT. Minimum notice for equipment request 5 working days.
  • Does not include delays, occupancies, detentions, port storages, inspections, X-rays, radiometry, etc. These expenses that may be generated will be borne by the parties interested in the cargo.
  • The goods must be properly packed for sea transport. In the case of packing in wooden crates, these must have “windows” in order to be able to correctly lash the goods to the equipment. MPG will not assume any responsibility in case of any damage caused to the goods as a result of poor packing, stowage and/or lashing.
  • Offer valid for goods NOT IMO.
  • Merchandise: Compacted plastic (scrap) must be in big bags and palletized, bulk cargo is NOT allowed.
  • Scrap cargo subject to shipping conditions and final approval for shipment.
  • Offer subject to availability of equipment and available space on board the vessel.
  • Extra-weight inland transportation subject to weight limitations by carriers up to the legal maximum allowed unless expressly authorized by the competent authorities.
  • In case the gross weight of the goods exceeds 23,999 kg, there will be a 25% surcharge on the road transport in accordance with the established restrictions.
  • We reserve the right to revise and re-quote, if we do not receive any reservation or confirmation of acceptance of the offer, before the above mentioned expiration date.
  • The Transit Time (TT) provided is for information and guidance only. The transit time and departure and arrival dates published are estimates. Such schedules may be advanced, postponed or cancelled without prior notice. In no event shall the Forwarder be liable for consequential damages or delays in the scheduled departures or entries of any vessel or other means used for the carriage of the goods by sea or otherwise. The transit time applied at the time of booking may not be extended except by express authorization of the Carrier or actual carrier, and MPG shall in no event be liable for any damages caused as a result of such non-extension.
  • Excluded are all those additional costs that are not reflected in the above offer, such as telex release, manifest corrector, issuance of certificates, etc…
  • Optional “all risk” insurance at the express request of the client. For a minimum price we offer “all risk” coverage for your goods according to English conditions: ICC(A), IWC and ISC. Do not hesitate to consult price and conditions with your sales representative. In the case of not contracting the insurance, the client declares to know the risks involved, exempting MPG from any responsibility.
  • The insurance cost includes: premium, administrative and issuing costs.
    Payment conditions: To be negotiated, consult with your sales representative.
  • VGM: In the event that the customer provides the VGM weighing, if there is any discrepancy, the customer will be responsible for any applicable penalties.
  • All shipments, traffic, transits and logistic operations with destination, origin or in transit to/from Cuba must be consulted case by case with your commercial agent due to the special conditions of the country in question, being each offer personalized to the specific service requested. All those concepts not reflected in the written offer will be understood not to be included in the service.
  • In the event that the customer receives the goods damaged or incomplete (missing), he/she must reflect such incident in the corresponding delivery note, leaving in any case a written record at the time of receiving the goods. In the event that it is impossible to check the condition of the goods upon receipt, the customer is obliged to make the corresponding reservation and notification of damage within 24 hours of delivery of the goods.
  • Epidemic / Pandemic / Coronavirus: without prejudice to the provisions of the Force Majeure clause, MPG does not guarantee the fulfillment of the route and schedule of the vessel and its cargo nor is it responsible for the delivery time, especially with respect to the main ports of China and other countries affected by the virus; this provision also includes and refers to shipments and cargo already in transit to the mentioned destination ports. This situation is beyond the control of MPG, limiting itself to transmitting the instructions and decisions taken by the Shipping Companies and/or the corresponding authorities of the affected countries and other international organizations. Likewise, the rates offered may be subject to other applicable surcharges, including but not limited to local charges, contingency charges, congestion charges and/or related/similar charges.
  • War conflicts: without prejudice to the provisions of the Force Majeure clause, MPG does not guarantee the fulfillment of the routing and schedule of the vessel and its cargo and is not liable for the delivery time, especially with regards to ports affected by the war conflict between Russia and Ukraine. This provision also includes and refers to shipments and cargo already in transit to the mentioned ports of destination. This situation is beyond the control of MPG, which is limited to passing on the instructions and decisions taken by the Shipping Lines, the transport and logistics suppliers, the relevant authorities of the affected countries, and other international bodies. Likewise, the rates offered may be subject to other applicable surcharges, including but not limited to local charges, contingency charges, congestion charges, and/or related/similar charges, as well as the surcharge on land transport, subject to mandatory revision in Spain as a consequence of the variation in the price of fuel.
  • Merchant shall be jointly and severally liable to Carrier for payment of all freight, Bunker Adjustment Factor (BAF), Currency Adjustment Factor (CAF), Terminal Handling Charge (THC), demurrage, demurrage, demurrage, detention, General Average, salvage, and other charges, including, without limitation, court costs, expenses, and attorney’s fees incurred in the collection of sums due Carrier. Payment of ocean freight and related charges to another freight forwarder (e.g., origin/destination freight forwarder), broker or any other person other than Carrier shall not be considered payment to Carrier and shall be made at the payor’s risk and expense. For the purposes of this clause, “Merchant” means and includes the Shipper/shipper/shipper, the Consignee/consignee/receiver, the “Contract Holder”, and the Owner of the Goods; and “Carrier” means the Multimodal Transportation Operator who has been engaged for the performance of the multimodal transportation contract (as Carrier). However, it may be agreed that freight shall be payable by the consignee of the goods by so stating in the bill of lading or waybill. In this case, the consignee shall be obliged to pay the freight if he accepts or removes the goods at destination. If the consignee refuses or does not collect the goods, the contracting party shall pay the freight and other expenses related to the carriage. The latter must also pay the part of the freight that the carrier has not received from the consignee despite having exercised the rights of retention or deposit.
  • Due to the mandatory regulations focused to avoid illegal practices related to the transport of dangerous goods, being the incorrect declaration (mis-declared) of this type of goods or their lack of declaration (undeclared) a serious offence for violation of laws, international regulations and IMDG code;  MPG Group will charge, pass on and repeat any sanction that is motivated or that may have any direct or indirect relation with the incorrect declaration or lack of declaration regarding hazardous goods and IMDG cargo where the merchant or any third party has failed to truthfully, accurately and sufficiently describe the goods or its nature (or any other aspect related to this) in compliance with IMDG code and/or any applicable law or regulation, whether intentionally or otherwise.

SPECIAL CONDITIONS FOR SHIPMENTS OF PERSONAL EFFECTS
(Apply without prejudice to the general terms and conditions)

  • The customer declares to have carried out the packing and stowage of the container on his own, not being MPG responsible for any damage or loss that may occur to the goods as a result of poor packing or stowage.
  • In the event that MPG must appear in the MBL as Shipper or Consignee, the customer (with address in Spain) must complete, sign and stamp a LOI addressed to them in order to manage the shipment of their goods.
  • In any case the client will be obliged to insure the goods by means of a floating policy.

CONDICIONES PARTICULARES PARA CARGAS A GRANEL. / BULK CARGO
(Apply without prejudice to the general terms and conditions)

  • Corners / lifting points must be accessible at all times.
  • The quotation is subject to stowage and lashing of cargo that complies with below or above deck storage requirements.
  • Wide width loads spanning their full length and exceeding 555/1170 cm (20′ / 40′) cannot be stowed below deck due to cell guide restrictions.
  • At least 25 cm clearance from the end walls is required to allow for under-deck storage.
  • Please note that if your cargo must be moved from the truck chassis to a piece of equipment (FR/OT), or vice versa, the terminal will apply the prevailing rates not included in the above quote.
  • Extra-weight ground transportation subject to weight limitations by carriers up to the legal maximum allowed unless expressly authorized by the competent authorities.

SPECIAL CONDITIONS FOR IMPORT CARGOES
(Apply without prejudice to the general terms and conditions)

  • The above prices do not include the positioning of the container in the inspection area in case it is requested by customs.
  • It does not include possible revisions requested by customs. If any, they will be charged at cost.
  • Quotation subject to container cleaning charge in case there is dirt, if any, cleaning of the container will be charged according to carrier’s tariff.

All matters not regulated by these conditions, and without prejudice to the provisions of the General Conditions of Carriage (reverse side HBL), shall be governed by the provisions of the relevant international transport conventions in force and applicable under the General Conditions of the actual carrier.